Return & Refund Policy

Last Updated: 04/08/2026

At EaseWell, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.

Returns

You may request a return within [30] days of receiving your order.

To be eligible for a return:

• The item must be unused.
• The product must be in its original packaging.
• Proof of purchase must be provided.

To start a return, contact us at:

Email: easewellcustomerservice@gmail.com

Please do not send items back without contacting us first.

Non-Returnable Items

For hygiene and safety reasons, certain products may not be eligible for return if they have been used, worn, or opened where applicable.

Refunds

Once we receive and inspect your return, we will notify you regarding approval or rejection of your refund.

If approved, your refund will be processed to your original payment method within 5 business days.

Late or Missing Refunds

If you have not received your refund, please first check with your bank or payment provider. If you still have not received it, contact us at easewellcustomerservice@gmail.com

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 3 days of delivery with photos and details of the issue. We will work to resolve the problem.

Return Shipping

Customers are responsible for return shipping costs unless the item is faulty, damaged, or incorrect.